Maintain

At Instantis, we constantly strive to improve our systems by incorporating new features and enhancing existing features. Our professional services team will communicate new product releases as well as patches to existing releases to you. If you choose to upgrade, our services team will work with you to schedule an upgrade date, will undertake a migration of your system configuration as well as data, and will notify you once the upgrade has been completed successfully. We will also provide you with the details of what’s new so that you may update your users.

Similarly, when Instantis schedules a patch to your existing system, we would communicate the plan including date for the patch, what is to be included in the patch, and would alert you when the patch is complete.